This website is operated by Alanoula Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Alanoula Ltd. Alanoula Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 By accessing our website and/or making a purchase, you agree to be bound by these terms and conditions (“Terms of Service,” “Terms”), including any additional policies referenced herein or linked to this page. These Terms of Service apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please review these Terms of Service carefully before using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not use the website or its services.

These Terms of Service apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content contributors. Any new features or tools added to the website are also subject to these Terms of Service. You can find the most current version of the Terms of Service on this page.

We may update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS 

By agreeing to these Terms of Service, you represent that you are of legal age in your jurisdiction or have obtained parental consent if you are a minor. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service. You must not transmit any harmful code, such as viruses or worms.

Any violation of these Terms may result in the immediate termination of your access to our Services.

GENERAL CONDITIONS 

We reserve the right to deny service to anyone for any reason at any time.

You understand that your information (excluding credit card details) may be transmitted without encryption and may involve (a) transfers over various networks; and (b) adjustments to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.  You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.   The headings used in this agreement are for reference only and do not affect these Terms.

ACCURACY OF INFORMATION

We are not liable for the accuracy, completeness, or timeliness of the information on this website. The content is for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or up-to-date sources. Any reliance on the website’s content is at your own risk. This website may contain historical information, which is provided for reference only and may not be current. We reserve the right to modify the website’s content at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to the website.

PRICE AND SERVICE CHANGE

Product prices are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time and without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS AND SERVICES

Zeabliss.com (and .co.uk) currently only delivers to a UK address. 

Certain products or services may only be available for purchase through our website. These products or services may have limited quantities and are subject to our Return Policy.

We strive to accurately display the colors and images of our products on our website. However, we cannot guarantee that your computer monitor will accurately display the colors.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantity of any products or services we offer. All product descriptions and pricing are subject to change without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.  We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

YOUR ORDER

Your order for goods is accepted only when full payment is received by us. We will allow for cancellation window of 24 hours post your order confirmation.

After 24 hours, we will start processing the order and your order status will be set to processing. At this point, we will not be accepting any cancellation.

For security reasons we may restrict the volumes of certain items to be sold in any one transaction. The goods advertised on our web site are intended for sale to persons dealing as consumers and are not for re-sale.

You agree to provide accurate and up-to-date purchase and account information for all orders placed on our store. You agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, to ensure we can complete your transactions and contact you as needed. For more details, please refer to our Returns Policy.

Any miscellaneous charges associated with the shipment of the Products to UK Residents (including but not limited to any taxes and customs duties) shall be borne by the you.

BULK BUYING

Products sold on zeabliss.com (and .co.uk) are available for non-commercial and domestic use only. We reserve the right to reject or cancel your order if we believe you are ordering our products for business or other re-sale purposes. We apply limits to some of our products to protect stock availability so that as many of our customers as possible are able to buy our products. We may limit or cancel the quantity purchased per person, household, or order, at our sole discretion. These restrictions may apply to orders placed by or under the same customer account, using the same credit card, or using the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting the email address or billing address/phone number provided when the order was placed. 

We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

PRICE INFORMATION

Zeabliss.com (and .co.uk) has taken great care to ensure prices are accurate. Prices may change over time, so if you use your Order History within your ‘Account’ as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the Order History and add to your current basket. All prices include VAT where appropriate.

THIRD-PARTY TOOLS 

We may provide you with access to third-party tools that we do not oversee or manage. You acknowledge and agree that we offer these tools “as is” and “as available,” without any warranties, representations, or assurances, and without our endorsement. We shall not be liable for any issues, complications, or problems arising from or related to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third-party provider(s). We may also offer new services and/or features through the website in the future, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.

USER-GENERATED CONTENT

If you submit any content to us, whether requested or unsolicited, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute that content in any media. We are under no obligation to keep your content confidential, pay you for it, or respond to it. We may, but are not obligated to, monitor, edit, or remove content that we deem to be inappropriate, harmful, or in violation of our Terms of Service.

You agree that your content will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your content will not be harmful, abusive, or obscene, and will not contain any viruses or other malicious code.  

You are solely responsible for the content you submit, and we are not responsible for any content posted by you or third parties.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS & OMMISSIONS

There may be errors, inaccuracies, or omissions in the information on our website or in the Service, including product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors and to change or update information or cancel orders without prior notice, even after you have submitted your order. We are not obligated to update, amend, or clarify information on the Service or any related website, except as required by law. No specific update or refresh date applied to the Service or any related website should be interpreted as indicating that all information has been modified or updated.

PROHIBITED USES

In addition to other prohibitions stated in the Terms of Service, you are prohibited from using the website or its content:

• For any illegal or unlawful purpose
• To solicit others to engage in illegal or unlawful activities
• To violate any laws, regulations, or ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on any protected characteristic
• To submit false or misleading information
• To upload or transmit viruses or any other malicious code that could harm the functionality or operation of the Service or any related website, other websites, or the Internet
• To collect or track the personal information of others
• To engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet

We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Alanoula Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION 

You agree to defend, indemnify, and hold harmless Alanoula Ltd and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim, demand, or liability, including reasonable attorney’s fees, arising from or related to your breach of these Terms of Service or any applicable law or the rights of a third party.

SEVERABILITY & TERMINATION 

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision shall be deemed severable from the remaining provisions, and the validity and enforceability of the remaining provisions shall not be affected.

Any obligations or liabilities incurred by either party before the termination date shall remain in effect after the termination of this agreement.

These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website. We may terminate this agreement at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms of Service. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision. These Terms of Service and any policies or operating rules posted by us on this website or related to the Service constitute the entire agreement between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).  Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

You can review the most current version of the Terms of Service on this page at any time.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

GOVERNING LAW

These Terms of Service and any separate agreements related to the Services we provide shall be governed by and construed in accordance with the laws of the Republic of Mauritius.

Any queries about the Terms of Services should be sent to us by email to query@zeabliss.co.uk