This Privacy Policy describes how https://zeabliss.com (and .co.uk) (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

For the purpose of the Data Protection Act 1997 (the Act), the data controller is a private company called Alanoula Ltd, (business registration no C16142866), whose registered address is Royal Road, Gentilly, Moka, Mauritius (“Company/we/us”).

The Data Protection Act 1997 can be read on the official Government Portal Website.

COLLECTING & USING PERSONAL INFORMATION 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose: shared with our processor WooCommerce, HubSpot and Mailchimp.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor WooCommerce, HubSpot,  Dispatcher and Courier Companies

GENERAL CONDITIONS 

We reserve the right to deny service to anyone for any reason at any time.

You understand that your information (excluding credit card details) may be transmitted without encryption and may involve (a) transfers over various networks; and (b) adjustments to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.  You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.   The headings used in this agreement are for reference only and do not affect these Terms.

COOKIES 

A cookie is a small piece of data stored on your computer or device when you visit our website. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by remembering your actions and preferences (like login information and region selection). This means you don’t have to re-enter this information each time you visit the website or navigate between pages. Cookies also provide insights into how people use the website, such as whether it’s their first visit or if they are a frequent visitor. 

We use the following cookies to optimise your experience on our website and provide our services.

WooCommerce cookies relevant to visitors (store frontend)

• woocommerce_cart_hash and wc_cart_hash_

This cookie is a so-called session cookie. This type of cookie expires as soon as the browser is closed.

The cookie helps WooCommerce to save changes to data in the shopping cart.

• woocommerce_items_in_cart

The duration, type and purpose of this cookie is the same as the previous one. (woocommerce_cart_hash).

It stores which products are in the shopping cart

• wp_woocommerce_session_

This cookie contains a unique code for each individual customer. Thus, WooCommerce knows where the shopping cart data can be found in the database for each customer.

The lifetime of this cookie is two days in the default settings.

• woocommerce_recently_viewed

This WooCommerce cookie is again a session cookie. With the help of this cookie, a widget can be displayed that allows you to view recently viewed products.

• store_notice[notice id]

This session cookie is responsible for avoiding asking again after hiding a shop message

No personal information is stored within these cookies.

WooCommerce cookies relevant for administrators (store dashboard /wp-admin)

• woocommerce_snooze_suggestions__*

This cookie, which has a lifetime of two days, allows the shop administrator to reject suggestions for their own shop in the WordPress dashboard.

• woocommerce_dismissed_suggestions__*

With a life span of 1 year, this cookie is definitely the most durable.

This cookie is responsible for storing the number of rejected proposals from WooCommerce in the WordPress backend.

• tk_ai

This session cookie is responsible for storing randomly generated pseudonymous IDs. The IDs are only used within the dashboard area (/wp-admin) and are used to track the use of WooCommerce – if activated.

Cookie Lifespan and Management

Cookies can be categorized as “persistent” or “session” based on how long they stay on your device. Session cookies disappear once you close your browser, while persistent cookies remain until they expire or you delete them. Most cookies on our website are persistent and expire between 30 minutes and two years from download.

Managing Your Cookie Preferences

You have control over cookies! While most browsers accept cookies by default, you can choose to accept or reject them through your browser settings, usually found under “Tools” or “Preferences.”

Here’s how to adjust your cookie settings or learn more about blocking, managing, or filtering cookies:

• Your Browser’s Help File: Consult your browser’s built-in help guide for specific instructions.
• www.allaboutcookies.org: This website provides comprehensive information about cookies and managing them.

Important Note: Blocking cookies might not entirely prevent information sharing with third parties like advertising partners. To exercise your rights or opt out of specific uses of your information by these parties, refer to the “Behavioral Advertising” section mentioned earlier.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at query@zeabliss.co.uk or by mail sent to the following address: Alanoula Ltd, Royal Road, Gentilly, Moka 80810, Mauritius